04 - Subscription, Cancellation and Sponsorship Terms

Final approved agreements - version 2026-11-10-N1. Published agreement text.

Version 2026-11-10-N1

1. Plans and billing contacts

Billing is provided by 3Ball Basketball Shooting Training, LLC, DBA 3Ball Network. Use the in-app billing controls or support@3ballnetwork.com for help, cancellation and refund requests. Players are free. Required parent setup, verification and read-only supervision are free. Optional parent features cost $9.99/month or $99/year; coach $14.99/month or $149/year; ordinary advocate $19.99/month or $199/year; recruiter $24.99/month or $249/year. One personal subscription covers approved roles at the highest accepted approved-role price. Ending a role ends only its rights. No purchase expands record permissions.

Own-business branding is an alternative under its separate agreement: $5,000 setup plus one total $19.99 monthly fee, replacing the ordinary advocate charge for the covered service. No annual branded price or unlimited business seats are promised. The exact offer identifies applicable taxes, total, interval, payer, renewal and trial dates before confirmation; do not infer a tax exemption or add undisclosed taxes/fees.

2. Trial and recurring authorization

An eligible standard plan has one 14-day trial per person, beginning only after the approved role and credit/debit card setup. Show the actual trial end, recurring total and interval before express authorization, with reminders three days and one day before trial end. No subscription charge occurs during that trial. Adding a higher role keeps the original end date, charges nothing immediately and requires acceptance of post-trial pricing. A material payment term is not authorized by a general signup checkbox.

After the disclosed trial or paid period, the accepted amount renews at the disclosed interval until canceled. Authorize the identified payer's credit/debit card and any expressly accepted recovery attempts, subject to law, revocation, disputes and applicable payment rules. Full card details remain with Stripe. An amount/date change needing consent does not proceed until that consent is recorded. A successful payment attempt is not a representation that proceeds have reached 3Ball's bank.

3. Changes and cancellation

Paid-term upgrades require acceptance of the actual prorated quote; upgrade charges below $1 are waived until normal renewal. Removing a role lowers price at renewal and ends that role's permission immediately. Interval changes occur at renewal; the latest confirmed pending schedule replaces an earlier one. Owner-selected price migration requires at least 30 days' notice and an eligible renewal, plus any additional legally required acceptance.

Cancel in the app without a retention-sales call or email support if the controls fail. Confirm cancellation and the last paid service date. Cancellation stops future renewal and normally preserves paid-term access. Recovery of an already authorized lawful debt does not restart canceled renewal. Ordinary voluntary cancellation has no automatic prorated refund of an already-started period, except where law requires or an approved service-failure/refund claim applies. If 3Ball discontinues an affected prepaid service without user breach, refund its unused prepaid portion. No contractual term removes a lawful chargeback, complaint or statutory refund right.

4. Failed payments and resumption

Monthly failed renewal uses seven-day retries through the next regular renewal; combine unpaid periods at that renewal, and pause paid features if the combined payment fails. Annual recovery uses a 14-day window with day-7/day-14 retries. Do not bill paused time. Resumption uses the disclosed remaining-period amount plus the original payer's valid old balance, keeps the original renewal date, and waives each old-balance/resumption component under $0.50. An accepted payment-method change may trigger the displayed, authorized collection unless held. No hidden bank-balance monitoring is authorized.

Do not treat these schedules as unlimited debit authority. Stop or hold attempts prohibited by law, valid revocation, disputes or payment rules. A dispute pauses paid features and collection for Marcus's review. Do not collect a canceled future renewal or charge an unauthorized new payer for another payer's debt. Existing lawful debt may remain due, but further electronic collection requires continuing lawful authority. Give a clear statement of the amount, original payer, reason, next authorized attempt and available dispute route. No late fee, interest or collection-cost surcharge is created by these terms.

5. Sponsorship

A verified authorized adult sponsor funds a separate subscription after the beneficiary accepts a private invitation. One active payer funds that subscription; no split payments or pilot group discount is promised. The sponsor sees its own invoices/payments only. Sponsorship gives no access to player records, no authority over the player's optional permissions, and no right to direct another person's data deletion.

A sponsor may request a refund of its own payment, with a reason; beneficiary permission is not required and the beneficiary cannot veto review. Marcus decides. Notify the beneficiary briefly on submission and decision while protecting sponsor reasons, financial details and internal notes. Pending review does not alter access. Partial refunds normally leave access/renewal unchanged; a full refund normally ends only the refunded service, subject to a logged goodwill exception. A refund to an old sponsor must not end separately funded service from a new payer.

Stopping sponsorship preserves paid time and ends future sponsor charges. Without replacement funding, pause at term end without new debt. A higher price requires payer acceptance or an approved transfer. Do not double-charge paid time; old debt stays with the original payer. Payers retain appropriate access to their own billing records.

6. Refund processing and free transition

Request a refund in billing or through verified support. Give an itemized decision and apply mandatory rights first. Approved refunds are submitted within 10 business days to the original payer/method where supported; bank/processor settlement may take longer. Verify any necessary alternative, and do not redirect money to an unrelated email requester. No blanket refund denial or release of unrelated claims is required by these terms.

The planned transition to free access requires Marcus's approval and collected advertising revenue sufficient for operating costs and a reserve. If implemented, stop renewals and automatically refund unused prepaid time to the original payer under the disclosed calculation. These terms do not activate that transition.

7. Records and precedence

Preserve the offer, exact amounts/dates, payer, agreement version, express authorization, changes, cancellation, refunds, waivers, disputes and payment/access events. A saved draft is not consent or payment. Financial evidence follows the retention schedule; unrelated recruiting data does not acquire a seven-year retention period merely because a plan was paid. These specific billing terms control conflicting general commercial terms, subject to mandatory rights and the Terms of Service. The separate branded setup agreement governs its setup milestones and refund allocations.